Refund Policy

Responsibilities

TermikZone is responsible for the planning, organization and execution of travel programs, acting as an intermediate between customers and service providers(Individuals or companies), such as hotels, restaurants, tour guides, etc.

Refund policy

  • Any deposits are non-refundable
  • In case of withdrawal or early departure, no matter the reason, it must be communicated, in case of the program have already started or in any stage of the program, all the paid values will not be refunded(partial or total)
  • If you cancel your arrangements, you may be entitled to a partial refund
  • Prices are based on contract rates, there will not be any refund for any unused portion of a tours