Terms, Conditions and Refund Policy

Responsibilities

TermikZone is responsible for the planning, organization and execution of travel programs, acting as an intermediate between customers and service providers(individuals or companies), such as hotels, restaurants, tour guides, etc.

Dynamic Fuel Pay Policy

Gas consumption is very important to us, 50% of our costs is related to retrieve, where 30% is directly connected to refuelling cars everyday.
We rent gas-economic cars  and our drivers are instructed to aggressively drive in safety and use the the less resources possible.

We used to organize our tours in Brazil with full coverage of the gasoline costs, i.e. all gasoline costs included in the package price, this was a very practical model for us, the pilot pay once upon booking and we care about hiring drivers, renting and fuelling cars.

Due high inflation in the fuel price in Brazil we decided to retire our old model and to create a more flexible one, which will reduce final cost for the for the pilot while still being easy to manage by us.

How it works:

Important notes:

  • Prices are based on analysis of our cost reports from past seasons and are considering per-car cost, i.e. in a car with 3 pilots the total additional cost of the day is the total divided by 3.
  • Distance ranges are flight straight distance
  • Pilot must carry local currency in order to pay additional refuelling and reimburse the driver for any refuelling made before find first pilot’s landing spot.
  • Have in mind that estimated costs may diverge. The price of refuelling is different from city to city, the costs below are just a close estimation of how much cash you should have in your pocket in order to pay eventual refuelling.

Costs estimation

0-100km – Shuttle to takeoff, early landings

  • All cars will start the day with tank full
  • Early landings will not add any cost to the pilot, starting tank is enough to to cover those.

Total estimated additional cost per day: R$ 0.00

101-250km – Mid-long distance flights

  • The first tank of the day will still be enough to retrieve the pilot on its landing spot
  • If the landing spot is a too hard to find place(when it’s needed to drive +40km in dust roads), the driver may refuel up to 4/8 to get to the landing place in safety and avoid to run out of gasoline.
  • A complementary refuelling is estimated for Mid-long XC days. The driver will present to the first pilot in the car all receipts of refuelling made before finds pilot’s landing spot.
  • The driver will calculate the minimum required to refuel the car to return to the hotel.

Total estimated additional cost per day: R$ 100.00 – 200.00

 

251-500km – Long distance flights

  • Driver may refuel up to 8/8 to get to the landing place in safety and avoid to run out of gasoline.
  • A complementary refuelling is estimated for Long XC days. The driver will present to the first pilot in the car all receipts of refuelling made before finds pilot’s landing spot.
  • The driver will calculate the minimum required to refuel the car to return to the hotel.

Total estimated additional cost per day: R$ 200 – 400

 

Package Refund policy

  • Any deposits are non-refundable
  • In case of withdrawal or early departure, no matter the reason, it must be communicated, in case of the program have already started or in any stage of the program, all the paid values will not be refunded(partial or total)
  • If you cancel your arrangements, you may be entitled to a partial refund
  • Prices are based on contract rates, there will not be any refund for any unused portion of a tours